Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website whalehound.ai (the "Site"), operated by ChainLabs Pte. Ltd. (UEN 201800320C), a company incorporated in Singapore ("ChainLabs," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms relate only to your use of the Site as an informational resource. They do not govern the provision of WhaleHound's blockchain intelligence, VIP detection, fraud and collusion detection, blockchain investigation, KYT, or AML risk scoring services (the "Services"). Any Services are provided exclusively under separate signed agreements between ChainLabs and its clients, which may include a master services agreement, order form, and non-disclosure agreement (the "Client Agreements"). Where any conflict arises between these Terms and a Client Agreement, the Client Agreement governs the Services, and these Terms govern only the Site.

2. Informational Purpose of the Site

The Site is provided for general informational and business development purposes only. Nothing on the Site constitutes an offer to contract, a solicitation, a binding quotation, or professional, financial, legal, or compliance advice. Submitting an enquiry or demo request through the Site does not create a client relationship, service agreement, or any obligation on ChainLabs until a separate Client Agreement is executed by both parties.

3. Acceptable Use

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• use the Site in any way that violates applicable law or regulation;
• attempt to gain unauthorised access to the Site, its systems, or related networks;
• interfere with or disrupt the operation of the Site;
• use automated means (such as scraping or bots) to access or extract content from the Site without our prior written consent;
• misrepresent your identity or affiliation, or impersonate any person or entity; or
• use the Site to transmit any harmful code, malware, or unsolicited communications.

4. Intellectual Property Rights

The Site, including its content, design, graphics, text, logos, and the "WhaleHound by ChainLabs" name and marks, is owned by or licensed to ChainLabs and is protected by intellectual property laws. You may view and use the Site for your own internal, non-commercial evaluation of our Services. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Site without our prior written consent, except as permitted by applicable law.

5. Third-Party Links

The Site may contain links to third-party websites or resources. We do not control and are not responsible for the content, accuracy, or practices of any third-party site. Inclusion of a link does not imply endorsement.

6. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability, to the fullest extent permitted by applicable law. We do not warrant that the Site will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the fullest extent permitted by applicable law, ChainLabs and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or in connection with your use of, or inability to use, the Site, even if advised of the possibility of such damages. As the Site does not itself charge any fees, ChainLabs' total liability arising out of or in connection with your use of the Site shall not exceed SGD 100. This cap does not apply to liability arising under a separate Client Agreement, which is governed by its own terms. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

8. Indemnification

You agree to indemnify and hold harmless ChainLabs and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Site or your violation of these Terms.

9. Confidentiality

Information you submit through the Site's contact or demo request forms will be handled in accordance with our Privacy Policy. Please do not submit confidential or proprietary information through the Site unless requested by us in connection with a specific evaluation; any such disclosures made outside a signed non-disclosure agreement are made at your own discretion.

10. Sanctions and Compliance

You represent that you are not located in, organised under the laws of, or otherwise subject to sanctions or embargoes imposed by the United Nations, European Union, United States (OFAC), United Kingdom, or Singapore, and that you will not use the Site in violation of any applicable export control or sanctions laws.

11. Changes to These Terms

We may modify, suspend, or discontinue the Site, in whole or in part, at any time without notice. We may also update these Terms from time to time; the "Last updated" date reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be addressed through good faith negotiations between the parties. If such negotiations do not resolve the dispute, it shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC), which rules are deemed incorporated by reference. This does not prevent ChainLabs from seeking injunctive or other equitable relief in any competent court where necessary to protect its intellectual property or confidential information.

13. Miscellaneous

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Entire agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and ChainLabs regarding your use of the Site, superseding any prior agreements relating to the Site.

14. Contact Information

Questions about these Terms can be directed to: